Family Plus

A Family Plus subscription can be cancelled at any time from the plan page in the app or from the Google Play Store; it runs to the end of the paid period and nothing is taken away before then. Within 14 days of the first payment you may withdraw and be refunded in full; write to hello@truck8ai.com.

The offline pack

The offline pack is a one-time purchase. It is delivered at once, so the right of withdrawal ends when the download starts; if it does not work on your device, write to us and we sort it out.

How to ask

Write to hello@truck8ai.com from the address on the account and say what you bought and when. Within the first fourteen days you do not have to give a reason. The money goes back the way it came, usually within a few days of the confirmation.

Bought in the Google Play Store

A purchase made through Google Play is refunded by Google, under its own rules, from the order history in the Play Store. If Google turns you away and you believe it should not have, write to us and we look at it ourselves.

The model withdrawal form

You do not have to use this form, but you may. Copy it into an email to hello@truck8ai.com.

To truck8.ai, Pater Beckerstraat 21, 4731 AK Oudenbosch, the Netherlands, hello@truck8ai.com:

I hereby give notice that I withdraw from my contract for the provision of the following service: …

Ordered on: …

Name of consumer: …

Address of consumer: …

Date: …